Privacy Policy
Last updated: January 2025
1. Who We Are
PhysioTrio ('we', 'our services') is a physiotherapy center operating under Burjeel Arabia in the Kingdom of Saudi Arabia. We are committed to protecting your privacy and ensuring the security of your personal information.
2. Information We Collect
We collect information you provide when booking an appointment, including: full name, mobile number, email address, health insurance details, and medical history relevant to treatment. We may also collect usage data from our website.
3. How We Use Your Information
We use your information to: manage your appointments and medical records, communicate with you about your care, process payments and insurance claims, improve our services, and comply with Saudi Ministry of Health regulations.
4. Information Sharing
We do not sell your personal data. We may share information with: insurance providers for claims processing, healthcare partners within the Burjeel group, and regulatory bodies upon lawful request.
5. Data Security
We use SSL encryption and healthcare-grade security standards to protect your data. Medical records are accessed only by authorised therapists.
6. Your Rights
You have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at: privacy@physiotrio.com
7. Contact Us
For privacy-related questions: privacy@physiotrio.com | +966-11-XXX-XXXX